Skip to content
Reva
Book a demo →

Stop chasing your team for customer updates.

Reva turns the conversations, calls, and records your jewellery business already has into one customer record you can ask questions of.

Book a demo
  1. WhatsApp. The threads your team is already answering.
  2. Calls. What was said, and what got agreed.
  3. Business records. Orders, payments, and deliveries from the system you run on.
  4. One customer record. Ask a question across all of it, and get an answer.

Ask what needs attention.

Reva checks the approved conversations, reviewed calls, and business records behind the answer, then shows you what it used.

Customer follow-upsSample workspace · Ready to review
Which jewellery customers are waiting on a quotation, delivery confirmation, or exhibition follow-up? Put the most urgent first and show the source.
RevaWorked for 5s · 4 checks
Read approved ERP recordsPast transactions and customer details
Summarized WhatsApp conversations3 open threads summarized
Read reviewed call notes2 calls from this week
Checked what Reva remembers1 delivery promise recalled

A reviewed call promised a delivery this week, and the matching ERP order is still in production, so that confirmation goes first.

Three customer relationships need attention this week.

Delivery confirmation is the most urgent theme. Reva cross-checked the WhatsApp summaries, reviewed calls, and approved ERP records for each customer.

01Mehta & SonsWaiting for Friday delivery confirmationConfirm workshop slot
02Sanghvi JewelsExhibition trial pieces need an ownerAssign follow-up
03Arihant StoresRevised quotation was requestedPrepare quotation
Sources and dates includedFresh this morning
Customer follow-up.csv is readyReady to review
3 message drafts2 assignmentsSources included
Review resultsReview draftsApprove assignments
Give Reva a goal or ask a question…
↑
One goal, visible source checks, and a useful result ready for review.

Every update stays attached to the customer it belongs to.

WhatsApp conversations, reviewed calls, approved business records, and team notes stay connected in one dated relationship history. Reva can use that history without losing the source.

WhatsAppCustomer conversations
CallsReviewed call notes
Business dataApproved records
Team notesInternal context
One customer recordRajesh MehtaMehta & Sons · Jaipur
Next actionConfirm Friday delivery

See the work Reva prepares for you.

Briefs, product research, customer priorities, and follow-ups, built from the records your team already has.
Every morning

Start with the customers who need attention.

Reva prepares the brief before your team starts.

RevaSample workspace · Ready to review
Goal

Prepare the customers who need attention before the team starts.

Reva checked
WhatsAppRecent customer requests and replies
CallsReviewed notes, promises, and delivery dates
RecordsOpen quotations and approved customer records
Prepared at 9:10 AMToday’s customer brief5 need attention
Zaveri & CoConfirm the hallmarking pickupNow
Sanghvi JewelsAssign exhibition follow-upToday
Arihant StoresSend revised quotationToday
Sources and dates includedSaved · Runs every weekday at 9:00 AM
Product research

See which jewellery is moving.

Get a demand report from requests, quotations, and connected sales records.

RevaSample workspace · Ready to review
Goal

Prepare a report of what customers requested and bought in the last three months.

Reva checked
RequestsApproved customer conversations and quotations
SalesConnected transaction export through 31 Jul
Sample workspace · May to JulyProduct-demand report
01Lightweight necklaces28 requests · 11 sales
02Emerald daily-wear19 requests · 7 sales
03Bridal sets15 requests · 5 sales

Lightweight necklaces lead both requests and completed sales in this sample.

Sources and dates includedReady to review
Customer operations

Turn open requests into a clear worklist.

Reva ranks the work using your team’s rules and proposes the next owner.

RevaSample workspace · Ready to review
Goal

Prioritize every open customer request and propose who takes it next.

Reva checked
RequestsOpen work across approved customer relationships
RulesPromise date, time waiting, and your team’s priorities
Owners proposed for team reviewEvery request has an owner23 requests
Zaveri & CoBridal quotation · waiting 2 days · Asha · SalesApprove
Rajvi JewelsDaily-wear shortlist · this week · Meera · MerchandisingApprove
Doshi GemsRepair status check · due today · Kiran · OrdersReview
Sources and dates includedReady to review
After an exhibition

Follow up while the opportunity is fresh.

Get a follow-up file, message drafts, and assignments ready to review.

RevaSample workspace · Ready to review
Goal

Prepare the follow-up work for every IIJS customer still waiting.

Reva checked
IIJS notesApproved exhibition conversations and quotations
Follow-throughLater messages, reviewed calls, and transaction records
Sample workspace · IIJS follow-upIIJS follow-up.csv is readyReady to review
Open opportunitiesResults ready8 customers
Message draftsReview before sending3 drafts
AssignmentsApprove owners2 actions
Sources and dates includedReady to review

One business record. Access still follows the person.

Messages are stored encrypted, and sensitive actions leave an audit trail.

Permission receiptCustomer delivery statusSample
Asked by
Asha · Sales
WhatsApp
Sales number · Permitted
Reviewed calls
Assigned customers · Permitted
Customer records
Sales view · Permitted
Finance notes
Not used · Not permitted
Delivery confirmation is ready to review3 permitted sources · Fresh this morning · 1 restricted source excluded

Staff see authorized work

Number, department, and role policies limit which conversations and source details each employee can open.

Owners see the permitted whole

Relationships and Reva give ownership the cross-team history available to their organization.

AI follows the same access rules

Reva cannot use information the person asking is not allowed to see.

Every answer shows what it used

Every result shows its source, recency, and what information was missing or disagreed.

What jewellery teams want to know before a demo.

Jewellery wholesalers, manufacturers, and retailers whose customer work is spread across conversations, calls, spreadsheets, and business records.

See Reva with your own customer work.

A short call, one real job from your business, and an honest answer about whether Reva helps you yet.

Book a demo →
Reva: AI Software for Jewellery Businesses